Is there any default rate limit for table api in Service Now

GSM1
Kilo Contributor

Hi team,

I would like to know if there is any rate limit that is by default applied to table api?

Example:

If the user hits table api for x number of times in an hour then rate limit error will be thrown.

What is the default number here?

I have gone through the configuration where in rate limiting can be configured for respective api and user with role. However, I am interested in finding the default number after which rate limit will occur.

Note: I don't want to configure the rate limit in ServiceNow instance.

 

Regards,

GSM

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@GSM 

refer below links for help

Inbound REST API rate limiting

REST API Rate Limiting / Throttling - clarification needed

Does ServiceNow have explicit API Inbound or Outbound rate limits?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

GSM1
Kilo Contributor

@Ankur Bawiskar :

 

Thanks for sharing. I have gone through this and this does not answer my query.

 

To re-iterate, if I don't configure the rate limit in service now instance, what will be the default number of requests per hour, post which I will start getting Rate limit error?

 

Regards,

GSM

@GSM 

Out of the box there is no rate limit but for avoiding performance impact you can set the rate limit rules

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

GSM1
Kilo Contributor

@Ankur Bawiskar : Thank you for the clarification.

Just a follow up query, if the client does not set the rate limit rules, and there is failure because of too many requests, then will there be the following example error as mentioned in documents:

{
    "error": {
        "message": "Rate limit exceeded",
        "detail": "Rate limit of 10 requests per hour for Table API exceeded"
    },
    "status": "failure"
}

And also, will headers contain retry-after?