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Unable to sign in partner portal

Unable to sign in partner portal as it is showing this error given below. Please help me out. Oops!   You are attempting to sign in to the ServiceNow Partner Portal without approved access. This may have occurred for a number of reasons. Please revie...

Community Alums by Community Alums  
  • 1401 Views
  • 1 replies
  • 0 helpfuls

Resolved! How a service catalog workflow can be attached

Dear all, I get a weird question on the workflow attached method in a practice guide. It is mentioned that service catalog work flow can be attached in 3 ways : - manually on the catalog item form - Automatically based on conditions - Automatically i...

wakespirit by Kilo Guru
  • 3479 Views
  • 3 replies
  • 4 helpfuls

Resolved! CI Owner vs Manager Uses

Just wanting to get some use cases of how everyone is using the owner and manager fields on CIs.  When you hover over owner it states - Business Manager When you hove over manager it states - IT Manager I've not found specific docs about the uses eit...

Resolved! What OLA and UC stand for ?

Dear all, I am actually learning service now and comes to some point in test question of SLA, OLA and UC where they gets configured. Answer was in SLM menu (Service Level managment) What is OLA and UC anacronym stand for ? regrds

wakespirit by Kilo Guru
  • 11081 Views
  • 5 replies
  • 12 helpfuls

Compliance in CMDB Health Dashboard

I have set-up the Compliance in CMDB Health Dashboard for Windows and Linux Servers( both Physical and Virtual), and ran the scheduled job for Compliance.  The Compliance Scorecard displays as 60/24359. The percentage is shown as 99% Can you please h...

Aishwarya38 by Kilo Contributor
  • 2893 Views
  • 1 replies
  • 0 helpfuls

Resolved! Hyperlinks in inbound emails

When an inbound email reaches the Production instance, an Inbound Action will read the email headers, body, etc. and fill out an initial record. For my instances, any text within the body of the email is transferred to the Description field of the re...

dbrown008 by Kilo Contributor
  • 1729 Views
  • 1 replies
  • 1 helpfuls

Resolved! Override a default value

We have an 'Impact' field on our Incident form that defaults to 'Moderate' for all submitted tickets.  How can I override this value for tickets that are submitted with a Category of 'Network'?  We would like tickets with this category to be 'High' p...

smithro by Tera Guru
  • 2399 Views
  • 2 replies
  • 0 helpfuls

Resolved! Select Box value not showing on RITM/TASK

I currently have a select box variable with no actual "choices" defined. On the catalog item (submission) form, a catalog client script dynamically adds options when the page loads. Once the form is submitted, the database stores the selected text va...