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What do you call the backend of ServiceNow?

So our team is trying to determine how to distinguish between the two main parts of SNOW. You have the Service Portal and the.... This is where we are stuck. Service Manager was what I thought it was called, but I haven't found that is any documentat...

Resolved! Creating Service Catalog File Download Links

Using Helsinki, we are trying to figure out how we can add a Download Link to a Service Catalog Variable.I found this link here: Re: catalog item download a file from catalog item That seemed to work just fine from the Self Service Service Catalog, b...

jmiskey by Kilo Sage
  • 6158 Views
  • 2 replies
  • 3 helpfuls

Send attachment via rest message

Hi,  We are using VirusTotal for scanning virus. It has a APIs to scan attachments. How can I sent an attachment file to this API from ServiceNow? Link to the API and details are shared below. https://developers.virustotal.com/v2.0/reference#file-sca...

Khanna Ji by Tera Guru
  • 8396 Views
  • 6 replies
  • 1 helpfuls

Resolved! Unable to transfer menu items with update set

Hi Community,We are unable to transfer portal menu items (sp_rectangle_menu_item) using update setsError message:Could not find a record in sp_rectangle_menu_item for column sp_rectangle_menu_item referenced in this updateAnyone experiencing the same...