Is there any easy way to inegrate ServiceNow with Commvault.

[porcuprincess]

Is there a way to invoke a workflow in Commvault when a user submits a request in Servicenow.

(Workflow is an in-built feature in commvault which facilitates automation by putting together a set of tasks in a specific order.)

For example : In commvault we can intergrate with Servicenow and create incidents upon a backup failure. So when a any backups fails , it creates an event/alert, this will invoke a workflow to create Incidents in SNow.

Alert (Commvault) triggers the Workflow (commvault) which then integrates with ServiceNow.

I would like to know if the reverse is possible. From ServiceNow >> to >> Commvault 

[Ct111]

Check this 

https://community.servicenow.com/community?id=community_question&sys_id=d2eebae5db58dbc01dcaf3231f96...

And let me know if this helps or you need more info.

Mark my ANSWER as CORRECT n also HELPFUL if applicable

[Harshal Gawali]

Hi Porcuprinces,

You can refer follwing links to integrate servicenow with Commvault.

https://documentation.commvault.com/commvault/v11/article?p=101193.htm

https://documentation.commvault.com/commvault/v10/article?p=features/workflow/templates/t_wrkflw_crt...

If you find my answer worthy then mark it as correct/helpful.

thanks,

Harshal Gawali