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Resolved! How do I add getProperty value to my URL?

Hi guys, So I'm trying to pass the sys_id of a catalog item inside my url in an email script. I've created sys_property to house the value of my sys_id. Now I'm trying to pass that property as part of my URL. Below is the current script that's not wo...

taofeek93 by Tera Contributor
  • 1379 Views
  • 1 replies
  • 0 helpfuls

ServiceNow Migration from On-Prem to Cloud

Hi everyone, We currently have a on-prem hosted instance and are planning to move to ServiceNow cloud. Has anybody done this before? Can you please share any documentation, best practices, common pitfalls that can help us plan and migrate without muc...

The easy way to encode JSON GlideRecord

Hi allI sure that you see some troubleshooting when you find a way to encode GlideRecord to JSON stringAnd I have the easy way to do it with OOTB script include var util= new global.GlideRecordUtil(); var grinc= new GlideRecord("incident"); grinc.get...

Trung by Kilo Guru
  • 1820 Views
  • 3 replies
  • 6 helpfuls

Resolved! Add different task types to single VTB

Hello Experts! We are interested if it is possible to ensure different type of tasks on a single VTB. For example if it is possible to combine Incidents, Requests, Project Tasks on the same board for further team collaboration. As an example in gener...

Mariia2 by Mega Contributor
  • 1796 Views
  • 2 replies
  • 2 helpfuls

Resolved! Masking a field

Hi everyone,   I am just starting out to learn about the platform and I need a bit of help. Can anyone tell me how to include a "/" as a mask of a field ? Example:  If an User inputs the number 20221111, I want to make it so that a non-admin user see...

Nilson Lopes by Kilo Contributor
  • 2295 Views
  • 3 replies
  • 1 helpfuls