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Hi All, I need some help on translation for announcement on the portal. I have created an announcement and I have translation in translated text created as well but I switch the language translation is not happening each time i need to do cache.do so

Hi All, I need some help on translation for announcement on the portal. I have created an announcement and I have translation in translated text created as well but I switch the language translation is not happening each time i need to do cache.do so...

phanindra5 by • Tera Contributor
  • 2206 Views
  • 5 replies
  • 0 helpfuls

Email Notifications Best Practices

Hello everyone! I am asking in general, -what is considered as best practice when it comes to email notifications? -Do we just deactivate all the OOTB notifications? and make our own if they do not fit our need 100%? -or maybe we can do some changes ...

Yanal by • Giga Guru
  • 10886 Views
  • 4 replies
  • 10 helpfuls

Resolved! Now platform auto-redirect to App Engine Studio

I have claimed my instance in the developer.servicenow.com but when i access to the platform, 4 or 5 seconds after redirects me to the App Engine Studio. Here a video for you to check what's happening:https://youtu.be/G-FqA0k9C64 Any ideas on how to ...

Julian12 by • Mega Guru
  • 3855 Views
  • 5 replies
  • 11 helpfuls

User Authentication Method

User Authentication Methods: I wanted to know the key difference between Local Database and Single Sign-On user authentication methodologies. While ServiceNow is a cloud based platform what is the difference in having a local database and external da...

Vivekanandan by • Tera Contributor
  • 2482 Views
  • 2 replies
  • 1 helpfuls

Outbound email is not working

Hi, I am not able to receive any mail from my service now instance(SNOW) looks like some SMTP issue in my personal developer instance.In properties send and received are true as well. I am not able to solve the issue,it's showing like     This accoun...

ankitp by • Tera Contributor
  • 6290 Views
  • 16 replies
  • 17 helpfuls

Resolved! In Flow Designer - I want approvals from multiple people in the same group, but it seems like one approval from a group member automatically approves for other members of the same group.

In our DEV environment, San Diego Patch 4, I have created a flow in Flow Designer. Our client wants approvals from Senior Business Owner, Business Owner, Infrastructure Owner, and Development Owner, fields that are referenced on the cmdb_ci_service ...

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