Issue with report access on field level

sagarshinde
Tera Contributor

‎12-02-2024 10:11 PM

Hi All,

Thank you in Advance.

I am trying to find the reason why user can't access to report . It show next error : "Access to this content denied based on report_view field ACLs."  The expectation is the user should have access to the report.

sagarshinde_1-1733206092666.png

 

So, I have run the access analyzer and the result is curious.

Debug log for all ACLs is saying access is Passed and skipped but the Total Result is Blocked.
How do I understand this result and how to resolve?

sagarshinde_0-1733205839522.png

 

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3 REPLIES 3

elaine10
Tera Guru

Friday

I am having this same exact issue and have tried everything and nothing is working. Were you ever able to get past this?

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SunilKumar_P
Giga Sage

Friday

This is due to the presence "report_view" operation ACL on the table. Please verify if there are any such ACLs and the conditions.

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elaine10
Tera Guru
In response to SunilKumar_P

Friday

In my case, I have proper ACLs in place based on the ServiceNow documentation, but still get this error: "Access to this content denied based on report_view field ACLs," when trying to view a Time Series report with an average aggregation. Seems like it might be a ServiceNow bug?

 

I have view/report_view/report_on ACLs on the function field as well as the view/report_view ACLs on the 2 fields involved in the function I created for this report (which is what I am trying to show the average for).

The report works fine for users that meet the ACL criteria where I am not using an aggregation on the function field I created, for example if I show a list with the function field and the 2 other fields involved in the function. Not sure if that is the case for the person who created this post though... 

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