kb attachement on the incident using contexual serach
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-24-2024 05:33 AM
Hi all,
When any user try to attached a kb article to a incident using using the 'Attach' button on the contextual search the message showing "[code]<a title="[AA] Windows - Security Group - Create - 403564" href='kb_view.do?sys_kb_id=2985b5ea878f3d1040a1e58e0ebb35b8' >KB0020966 : [AA] Windows - Security Group - Create - 403564</a>[/code]" , before we post to work notes.
Is it possible to show the text only "[AA] Windows - Security Group - Create - 403564" instead of html code?
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-24-2024 05:42 AM