kb

kolisettyda
Tera Contributor

3 weeks ago

i need to create the kb but i don't need to attach articles for now and i need to create kb with empty category

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6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron

3 weeks ago

Hi @kolisettyda 

Yes, you can do that — since the Category field is not mandatory on the KB form.

 

DrAtulGLNG_0-1755690974950.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Dr Atul G- LNG

3 weeks ago

Hi @kolisettyda 

 

Hope we answered your query, please close the thread.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Nikhil Bajaj9
Tera Sage

3 weeks ago

Hi @kolisettyda ,

 

Category is non madatoryt in OOB design:-

NikhilBajaj9_0-1755691524847.png

 

so you can create a KB without any category.

 

If my answer helepd you, please mark it- solution accepted.

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj
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GlideFather
Tera Patron

3 weeks ago

Hi @kolisettyda,

 

you can leave the Category blank but DO NOT FORGET to associate the KB with a Portal where to display it 😉 every single time I forget about this... 😄

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