Knowledge Article Comment Widget

[Brendan13]

Hello All,

Posting a comment with the new knowledge article comment widget in the portal results in the kb_feedback comments field containing html tags around the comment text e.g. "Test" will show as "<p>Test</p>" in the comments field.

I understand that the widget is using a html text editor but is there a relatively easy way to not show the html tags in the comments field? Ideally an oob option but I'm guessing there is not such an option after the initial search I have done.

Regards,

Brendan

[Mehdi Brahimi]

Hello Christian, 

Thanks for your reply, it was helpful but when implementing this solution, on front-office all styles will disappear 🙂 

Best regards !

[Hiranmayee]

@Christian_ I do have same requirement. Kindly provide any solution.

Thanks