knowledge record not found

jean-lucchatton
Kilo Guru

Hello,

I've set the page kb_view to public so all people have access to a dedicated PUBLIC Knowledge base. From   the other   knowledge base (INTERN) I've set a group that has the right to read articles of this KB.

The problem is that when I sent a Permalink per email to an article belonging to the INTERN knowledge base and if the user is not signed in then he/she receives the error message "knowledge record not found". If the kb_view page was not set 'public' then the user would land to the sign in page.

Is there a possibility to have the sign in page instead of this error message ?

Thanks

Jean-Luc

5 REPLIES 5

Does anyone have a sample code of that check that @cameronrichard advised about?  I would like to implement directing users to a login screen should the article exist, but they don't have access