knowledge record not found
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09-14-2016 02:58 AM
Hello,
I've set the page kb_view to public so all people have access to a dedicated PUBLIC Knowledge base. From the other knowledge base (INTERN) I've set a group that has the right to read articles of this KB.
The problem is that when I sent a Permalink per email to an article belonging to the INTERN knowledge base and if the user is not signed in then he/she receives the error message "knowledge record not found". If the kb_view page was not set 'public' then the user would land to the sign in page.
Is there a possibility to have the sign in page instead of this error message ?
Thanks
Jean-Luc

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11-25-2020 09:15 AM
Does anyone have a sample code of that check that