Landing Page in HR Workspace

[preethigovi]

Hi Team,

I need to alter the filter condition when we click on All cases from Landing page. We can do it from UI builder but i need to know if we have any configurations to change it rather than touching UI builder.

[Ankur Bawiskar]

@preethigovi 

Nope, not possible.

You will have to update the Filter Condition in "sys_ux_list" for that List

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[Bhuvan]

@preethigovi 

You can either create custom list or need to edit the list filter conditions as per your requirements. Follow below links

https://www.servicenow.com/community/next-experience-articles/configuring-lists-in-configurable-work...

https://www.servicenow.com/community/developer-forum/how-to-modify-lists-in-workspace-left-nav/m-p/1...

https://www.servicenow.com/docs/bundle/zurich-platform-user-interface/page/administer/workspace/task...

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[preethigovi]

@Bhuvan  , @Ankur Bawiskar Its not about List, when we click All cases from landing page it opens a list . In that i need to alter filter conditions.

[Ankur Bawiskar]

@preethigovi 

sorry I missed it.

For that you will have to go inside the landing page and then find that Component and then update in UI builder.

💡 If my response helped, please mark it as correct ✔️ and close the thread 🔒 — this helps future readers find the solution faster! 🙏