loadRow failure java.lang.NullPointerException after Upgrade to London

[seberly]

After upgrading to London from Jakarta we noticed our instance performance was degraded.  We can replicate reliably by navigating to Catalog Item Variables.  Other transactions are hit or miss.  For example, I can log in with ease, but my colleague waited around 20 seconds to login.

Loading the Catalog Item Variable takes around 3-4 times longer than the normal duration of a server response (based on what we're seeing in our instances that have not been upgraded to London).  Upon searching the logs, the one consistent message that seems to be a symptom is "*** ERROR *** loadRow failure java.lang.NullPointerException".  This error appears around 1,000 times within the period of 5 seconds for any given transaction where we run into the long loading problem.  In total today, this error appears in the log about 21,000 times (we've been working for just over 2 hours).

Any ideas what's going on here?

Thanks in advance!
Scott

[Syvo]

Hi Taylor, thanks for reporting this. These errors don't show up in the logs anymore since I executed the scheduled job.

Note that the job took about half an hour to complete on my test instance.