In AI Search Analytics, we want to view analysis of search queries in the EC portal. ("/ esc" )What are the appropriate roles to assign to users?・The following roles are required to view AI Search Analytics:.*Specifying this role does not display the...
Hello,I am new in exploring ServiceNow's password reset application. Although my organization's passwords are synchronized via a 3rd party integration, there are some cases where passwords in ServiceNow for admin and service accounts are configured i...
Hello, I have an onBefore() BR and I need to create a clickable link in the work notes. I have a script, but it is not working. Not sure what I am doing wrong. This is what I have: (function executeRule(current, previous /*null when async*/ ) { ...
Similar to the concept of ServiceNow's capability to associate custom URLs to your instance, I want to mask my current instance's URL from a group of users and display a custom URL. Example: Current instance name: Instance: companyname.service-now....
HI All, 1. How to implement On premise AD with Servicenow using flow designer? (note: want to know what is on premise AD) 2.We Already implement the Microsoft Azure AD with serviceNow, for this how sync will achieved by using flow designer? (note: we...
How to tell if the recipient received the email sent from ServiceNow, as the flag is "sent". Scenarios could be the email address is incorrect, or the person left organisation and account is locked, how to identify if its actually delivered.
i, My use case is to limit knowledge records presented in Knowledge Search page -->Knowledge Result(widget) to only one knowledge base. I followed the posts listed below, both mention about adding new contextual search. 1. https://community.servicen...
I have created a Catalogue Item and selected Request method as Submit but when I check it on Portal it is coming up as Order now.What am I missing here?
Did you know? Did you know that you can go directly to a table form or list from the Application Navigator? Well of course you can, just type the module name into the navigator filter and it will show a filtered list in the Application Navigator. OK...
On our end-user portal, when users go into the knowledge base, they see categories that are empty (to them). In the KB we have some articles configured so they aren't visible to our users. For example we have a category of 'Azure' with three artic...
Hello Community, Has anyone had any success connecting their instance mail account to a Azure cloud hosted Office365 IMAP or SMTP server while using Oauth 2.0 for authentication? I've followed the docs (steps below) and gotten as far as getting an ac...
Where can i find the code for task number and short description on take_survey widget?
I added a column to the Notification Device [cmn_notif_device] table to hold "Display Value"This value will be a link for the user to initiate a communication to that device, weather a mailto: link or a tel: linkThe mail to links are working great. T...
Hi Expert, Need to make only one field editable in the list view. below is the use case. Please let me know your advise with some example if possible. UC2GIVEN THAT, I AM an XXX userWHEN I open a list of SCTASKs (list view) which are assigned to my...
Somehow all of my favorites have been ungrouped are listed individually. Is there a way to delete them all because clicking the minus sign on each will take a few days.
