Making Attachments Mandatory on Record Producer When a Checkbox is Checked

[sravanku888]

Hello ServiceNow Community,

I'm seeking some assistance with a specific requirement on a Record Producer.

Here's the scenario:

I have a checkbox variable on my Record Producer called "Mentioned information is correct". My goal is to make attachments  Mandatory on the Record Producer *only when this checkbox is checked (true)*.

Current Situation & Challenge:

I initially implemented an `onSubmit` client script. While it successfully displays a message ("Please attach attachment") if the checkbox is checked and no attachment is present, my client isn't satisfied with this functionality. They want the attachment field to become truly mandatory once the checkbox is checked.

Any insights, code snippets, or suggestions would be greatly appreciated!

Thanks in advance for your help!

[J Siva]

Hi @sravanku888 

Have you tried the "attachment" type variable?

If the end users are going to attach a single file, then you can go with "attachment" type variable.

So that you can make the variable mandatory using ui policy.

Regards,

Siva 

[Ankur Bawiskar]

@sravanku888 

If client wants to use OOTB paper-clip icon then that's the only way to stop and validate

Another way is what @J Siva mentioned if they are going to attach only 1 file then you can use attachment type variable and make it mandatory via UI policy on that checkbox variable.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Luiz Lucena]

Hi @sravanku888 

Do you have this option on your record producer?

[sravanku888]

Yes