Many groups need access to the same Quick Message.

JoSte
Tera Contributor

Hi,

I created a quick message, but I'd like to make it available to more than one group. Currently, I can only select one group at a time. Is it possible to grant access to quick messages for multiple groups? Have you had any experience with sharing quick messages across multiple groups?

 

Best regards,
Jo

1 REPLY 1

Shiva Durga Pra
Tera Contributor

Leave the "Group" field blank: When defining a quick message, if you leave the Group field empty, it becomes accessible to all users and groups who have access to the table