Menu item on the Header menu is not showing up if there are 0 records [Service Portal]

Palle
Tera Contributor

Hi Community,

I have a filtered type menu item configured on the header menu, it is not showing up on the header if there are zero records in the table the menu item is linked to. Is there a way to display it on the header even If there are no records? 

Thank you

4 REPLIES 4

Mike Patel
Tera Sage

Can you share script or screenshots?

Palle
Tera Contributor

Hi Patel, 

 

Thanks for the reply. Below is the screen shot.find_real_file.png

RAHUL Khanna1
Mega Guru
There would be a condition inthe widget to show only when record count is not empty...can share the screen shot of the Html part of the widget code

Hi Rahul, 

You mean the Header menu widget?