MID Server service failed to start automatically after upgrade

Stephen Skaggs
Kilo Sage

Multiple MID servers for our production instance. One of the MID servers has two separate services that run for two separate MID server installations. On that particular server, after an upgrade of any kind occurs (eg. Hot Fix, Patches, Releases). One of the services fails to restart automatically after upgrade is completed. The other service on the same server starts the service automatically without issue. All the other MID servers installed to prod instance also start their services automatically as well. I have attached the wrapper log with the error that shows up when ever this whole event occurs. (see attached with the "Access Denied" error)

MID Server Failed to Start - IG.PNG

 

To troubleshoot I tried to add permissions to the folder where the MID server in question resides with no luck in solving the issues. I also checked multiple support docs that did not help resolve this either. I figured I may be missing something or did not set the permissions correctly. Please advise, thanks!

6 REPLIES 6

prakashshah9248
Tera Contributor

Hi Stephen,

 

Please could you kindly update this thread as I know alot of people with similar issues.

 

Kind regards

Prakash

Luiz Lucena
Mega Sage

HI @Stephen Skaggs 

If you figured out what the issue was and doesn't want to share the possible solution, should not mark your own answer "I figured out" as Solution Accepted because other users in the Community would see your post has a solution accepted when is not true.

Would you mind in update your answer with the solution?