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‎06-21-2020 09:56 PM
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‎06-22-2020 10:06 PM

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‎06-21-2020 10:17 PM
Hey Amit,
I found one community link based on your problem,
Please mark it correct and helpful as per your impact.
Thanks
Tanushree
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‎06-22-2020 01:02 AM
It is not working for me

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‎06-21-2020 10:40 PM
Replace
var kbPortal = new KBPortalService();
with
var kbPortal = new sn_km_portal.KBPortalService();
I believe you cloned Knowledge Article Content widget in scope sn_km_portal to Demo Knowledge Article Content n global scope. Script Include KBPortalService is in sn_km_portal. The cloned global widget has to prefix the scope name to initialize the script include.
Regards,
Rajesh
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‎06-22-2020 01:02 AM
var kbPortal = new KBPortalService();
with
var kbPortal = new sn_km_portal.KBPortalService();
after that clone the script include kbPortal Service with the same name and apply it to all scopes and disable OOB script include and work with this cloned one script include