Missing description field on a guidances record (embedded help)

[AstridJ]

Hi,

The (OTB) description field on the Guidances record is not showing in the form. Why is it not showing, even not with admin rights? In existing (OTB) guidances the field is filled, but we can not.

Already checked the following:

- Form design - field is present

- Form layout - field is selected

- Personalize form - field is checked

- In list view the field is visible, however can not be edited in the list (restricted)

Thanks,

Astrid

[Brian Lancaster]

Check to see if there are any onload client script that are hiding the field. Normally I would also say check ACLs but since you can see it in the list layout the only thing I can think of would be a client script.