Moving from Jira to SNOW

Ben_Wade · ‎08-04-2023

Hi everyone,

I am a complete beginner in SNOW. My company is switching from Jira to SNOW. The IT department gave me access(scrum.admin) to the company's SNOW page. Is there a way to create a project as it is done in Jira? In Jira, if you go to Projects -> Create a Project -> Scrum Project Template. I need a similar layout like in this video provided by SNOW. How can I achieve it? Right now, SNOW looks like a spreadsheet(super ugly) and it is not configured. I need a detailed beginner's guide, to be honest." Maybe someone can guide me step by step.

#projectmanagement #agile #scrum

I will provide some basic details of what is needed:
1) Able to create projects -> epics -> stories and tasks -> subtasks
2) Roadmap(e.g. Gantt chart) -> full epic hierarchy
3)Backlog
4) Sprint board
5) Dashboard
and so on

Florian_R · ‎08-04-2023

Hello,

You have an entire solution : Agile Development
You need to activate the plugin on System definition > Plugins
But be careful, it may be if it's not included in your solution.
Get in touch with serviceNow to get information about costs.
Maybe it's included with your instance
Don't activate the plugin until you're sure you can activate it everywhere.

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Florian_R · ‎08-07-2023

Hello,

If I'm not mistaken, I think you have the ITIL role.
To activate plugins you need to see the admin role, which is why you don't see the plugin module.
The image also seems to show not the agile solution but a dashboard
If you want to try out the admin role and the agile solution, you can request a personal instance (PDI).
Personal Developer Instance (PDI) Guide

To activate the plugin in production with your company's instance and check license costs
You can get in touch with your serviceNow contact (Now Support)
Single Sign On

View solution in original post

Florian_R · ‎08-10-2023

Hello,
Do you have access to the Agile board module?
I'm not an agile expert, but maybe it can meet your needs.
Agile board in Agile Development 2.0

Ben_Wade · ‎08-11-2023

Yep, just checked it. I have it

But again, after Jira SNOW interface looks like stone age. Right now, I am waiting for the IT guy who's on vacation to give me the admin role and it_project_manager role. I think when I get these roles I will be able to use scrum templates provided by SNOW. Btw, I have SN-DEV role. I want the interface to be eye appealing like in JIRA. But let's see if I manage to get it done in SNOW.

Florian, thank you for your time and replies:)

Ben_Wade · ‎08-11-2023

this is what I have under agile development:

Ben_Wade · ‎08-11-2023

I do not have to "create story" button in the backlog. For that, some type of plugin should be installed or?

Anitha K2 · ‎08-04-2023

Hi @Ben_Wade ,

There is a learning path in now learning for free , where you can learn and do hands on step by step .

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=28d93949db0f85d072b78263059...