Using underscores in the meta data field of knowledge articles - Yes or No?
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yesterday
Hello
I have spent quite a few hours researching the best practice of the meta data field in knowledge articles. Specifically, is the use of udnerscores still advised, or not?
So hard to find relevant documentation about this in SNow - but moving along.
Older SNow forums and documents (prior to 2020) do mention the sue of udner scores to assist with Search, but I am now starting to doubt this.
Can anyone confirm whether it is still necessary to use underscores in meta data?
Thanks in advance
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