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06-13-2022 10:56 AM
Good day!
D
Does anybody here have done this before on your instance?
Basically, we need know how to configure an identity provider from 2 different Okta instances for 2 different Idps.
Let's say you work for a government and you setup an Okta instance for your govt employees/contractors called "okta.govt.gov". Also, you are asked to setup another Okta instance for public citizens called "okta.public.gov" that will need to access a ServiceNow portal.
The application or tile on the "okta.govt.gov" has the base URL of <instance_DEV@service-now.com and is pointing to an Idp in ServiceNow which holds the active=true, default=true and 'auto redirect = true.
On the other okta instance "okta.public.gov" which has its own application/tile which has the same base URL of <instance_DEV@service-now.com> and pointing to an Idp in ServiceNow active=true, default=false and auto redirect=false.
When the govt employee logs in to okta.govt.gov and clicks the tile, he/she gets a login successfult.
When a public citizen logs in to okta.public.gov and clicks the tile, he/she then gets redirected to the login screen of the Okta instance "okta.govt.gov".
Is this configuration doable? I have support case opened and haven't been assigned to an technical engineer. Hoping anyone here have done this before.
Appreciate your assistance.
THank you!
Enrique
Solved! Go to Solution.

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06-14-2022 07:31 AM
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06-13-2023 03:31 AM
@Archana30 I have done a similar configuration, not with 2 Okta, but one with ForgeRock SSO and Okta. What challenge are you facing as the steps are well documented as pointed out earlier by @Jeff Currier