Changing the currency on the service catalog cart

[ccorscadden]

I've been having issue with the currency on my ServiceNow instance. I managed to change the currency options when I created the catalog items to include the Australian dollar but despite that when you order the item, the cart displays the price in pounds and it converts the price using the exchange rate. Does anyone have an idea on how to change the currency on this section of the service catalog so it displays in AUD. I've included a screenshot of the cart as it currently looks.

[Ivano B]

Hi Chris

Did you check if the price on the item has been set directly to USD ?

Other option in case you need all the prices shown in USD you can select the default currency for the instance equal to USD.

I hope this will help

Cheers

Robo

[ccorscadden]

Thanks for the reply Robo,

What I've done was I went into System Localizations > Currencies and activated the AUD and deactivated the other currencies that we won't be using. How would I set the default currencies, is that through a system property somewhere?

[Phani5]

Hi CCorscadden,

Yes, you need to use these two properties to set the currency as AUD if you are not using any other currencies. 

glide.i18n.single_currency >>> true 

glide.i18n.single_currency.code  >>> AUD