Multiple (Array) Items in Catalog Item
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-10-2014 11:18 AM
I have a three part question related to design and implementation of Catalog Items. I am often asked to design an item which accepts "one or more" items. For example one or more (name, phone number) pairs for a request to add lines to a phone. The reasoning behind putting multiple entries on the form is to collect related work in one request item.
My questions:
1. Is this style of request supported better some other way?
2. The way I implement this is to create variables (name01, phone01, moree01), (name02, phone02, more02) .. (name08, phone08). Is this the standard practice?
3. I have a short attention span, and find manual creation of these variables boring and error prone. Do tools exist to help with this?
I started to write some scripts to help me with this. One to "copy" up a variable. Increment numbers in the variable name and question, and add 50 or 100 to the order. Another to "copy" up a UI Policy along with its actions, incrementing any references to variables. I thought I would stop and ask these questions in case:
A) Doing this is pointless because I should be using alternate techniques or tools.
B) Someone already has the perfect toolkit for doing this.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-10-2014 01:01 PM
Brad, we just stood up our sandbox instance so I am finally going to take Catalog Table Variable for a spin. I have high hopes. Thank you for pointing this out.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-12-2014 06:32 PM
No problem. Let us know how it goes.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-08-2014 03:03 PM
About to try this. Something I've always wanted to do.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-29-2015 01:56 PM
Hi Brad,
Can you share the syntax on how to parse through the entries in this variable set? I've been unable to figure out how to make a column in the same row mandatory based on the value of a different column in the same row. I'd also like to be able to parse out the details into a field on the associated table, for viewing/reporting purposes.
Thank you - this tool will be really handy with the knowledge to do these things.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-04-2016 07:00 AM
Did you ever receive the syntax to parse through the variable set?