my_home_navigation_page not working

AnttiP
Tera Contributor

On Docs page https://docs.servicenow.com/bundle/sandiego-platform-user-interface/page/administer/navigation-and-ui/task/configure-per-user-ui16-landing-page-in-next-experience.html you are guided through creating a user specific home page by creating a User preference record with name = my_home_navigation_page.

Next, on Docs page https://docs.servicenow.com/bundle/sandiego-platform-user-interface/page/administer/navigation-and-ui/task/use-ui16-landing-page-in-next-experience.html it's clearly stated: "Values in the user preference my_home_navigation_page override the value in the glide.login.home system property. If no user is specified in my_home_navigation_page, the value in the preference overrides glide.login.home for all users."

Even so, I don't get the my_home_navigation_page User preference working (with test value: welcome.do). My USer preference is as follows:

  • Description: not relevant
  • Name: my_home_navigation_page
  • System: false
  • User: my user record
  • Type: string
  • Value: welcome.do

Screenshot:

Opening the target instance by using only its base URL https://blahblah.service-now.com/ takes me to page specified in sys_property glide.home.page. Now where do I fail? I've tried this in two separate San Diego instances.

After creating the User pref I have flushed the cache and logged out / back in again in incognito mode. What am I missing here?

0 REPLIES 0