How can you create a new variable formatter for Case from Request?

[e_wilber]

By the nature of requests in the CSM portal, the request gets created but it also automatically generates a Case record and sets the Case as the Request's parent.

That works out-of-box.

However, there isn't any data being transferred to the Case. All the form data gets sent directly to the REQ/RITM but we'd like to have the variable editor added on the Case record to show what was submitted.

How do we add the variable editor on the Case so it shows the catalog variables that were submitted?

[Mohith Devatte]

hello @e.wilber 

you can do this 

1)navigate to formatters

2)Create a record for your case table and give the formatter as "com_glideapp_questionset_default_question_editor"

3)After that pull in the variable editor on the case form using form layout