Next Experience UI Menu - Swing and miss

Henrik Jutterst
Tera Guru

Not really a question, but the new menu in Next Experience UI is not an upgrade how I see it.

Visually = Improved

Functionally = Huge down grade

The old filter navigator searched through both favorites AND Applications/Modules. Now with the Next Experience UI, this is what got worse then before:

  1. In Favorites you can not find non favorite Applications or Modules, just like you could in UI 16. If I then have my favorites pinned and can't find what I'm looking for, I need to do more clicking and searching and that's not efficient.
    See Fig. 01 and Fig. 03

  2. When searching in "All" menu, Favorites are not shown on top, just like they did in UI 16. I then need to scroll down and look for the star icon in order to find what I'm searching for. And that's also not an efficient way to work.
    Fig. 02

Please let there be a fix for this. I've been trying to adapt to Next Experience UI, and for the most part I like it, but this will be a deal breaker for me and for many other users that I've spoken too.



find_real_file.png
Fig. 01 - Looking for a Module/Application that's not in my favorites.


find_real_file.png
Fig. 02 - All the way down here is my searched Application/Module, and not on top as in UI16



find_real_file.png
Fig. 03 - Searching from Favorites in UI16 where an Application/Module is not found as a Favorite

1 ACCEPTED SOLUTION
15 REPLIES 15

Musab Rasheed
Tera Sage
Tera Sage

Hi Henrik,

I agree new UI is not good specially for developers, but you can switch back to old UI by following steps.

  1. Navigate to sys_properties.list.
  2. Set the value of the property glide.ui.polaris.experience to true to enable Next Experience or set it to false to disable it.

Hope that helps.

Please hit like and mark my response as correct if that helps
Regards,
Musab

I can disable Next Experience UI, but I want to give it an honest chance for a two/three weeks since I'm so used to UI16.

But I can't ship this menu to end users the way it's working right now. I'm sorry, but no.

Give a try

Please hit like and mark my response as correct if that helps
Regards,
Musab

"I agree new UI is not good specially for developers"

Can you explain why the new UI is not good for developers? I'm not having any issues with it, it's even better in my opinion!

Kind regards,
Mark

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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