On creating a major incident, outage records are getting created twice.

pavanakumar
Tera Contributor

‎06-13-2025 08:23 AM

When creating a major incident, duplicate outage records are being generated. Has anyone encountered this issue before? I’d appreciate any suggestions or solutions you can share.

Thanks in advance!

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎06-15-2025 02:14 PM

Hi @pavanakumar 

 

I tested the same in my PDI, and it’s working fine, which means only one outage is being created. Please try repairing the plugin once and then test again.

 

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