Outbound REST API - The request failed: java.net.SocketTimeoutException: connect timed out when posting to

[bnath]

We have been troubleshooting an issue with mid server connectivity to jira for a while now.  We are also working with support, but wondering if anyone has run into anything like this before.

1. We are using a midserver with a proxy configured to connect to our jira instance.

2. I can use postman from the mid server to make the API call and it is successful.

3. When I run the same test from the configured REST message I get....The request failed: java.net.SocketTimeoutException: connect timed out when posting to

4. Yes, I have confirmed the credentials configured in the REST message are correct.

5. I have confirmed with our network team that access is open and that is confirmed by using postman with the proxy.

6. We are on London Patch 5

Thoughts anyone?

[Chay2]

Hi,

I have the same issue.

Are you able to get a solution for it?

[Sakshi14]

Hello,

Am facing the connection timed out error too, did you figure out a solution for this?

Thanks
Sakshi

[Amit Bindal]

Hello,

I am facing the same issue "The request failed: java.net.SocketTimeoutException: connect timed out when posting to https://abc.com/api" when calling Rest message using MidServer but it is working fine with Postman.

Any help would be appreciated!

Thanks

Amit Bindal

[prajaktanaik]

Hi Amit,

Did you figure out the solution for this?

Thanks,

Prajakta