How many ways you can trigger email notification?

[manojpanda]

How many ways you can trigger email notification?

[Prateek kumar]

These threads would help you

http://wiki.servicenow.com/index.php?title=Email_Notifications#gsc.tab=0

https://community.servicenow.com/thread/214379

[Chuck Tomasi · Accepted solution]

When you get down to the technical end of things, there are only two ways to trigger a notification. By record update/insert, or by an event.

WHERE you trigger the event is up to you, but it's going be somewhere in a server side script... UI Action, business rule, workflow script, script include, etc.

Docs: Notifications

Docs: Links to records in email notifications

Docs: Create an event

[Chuck Tomasi]

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[Community Alums]

Hey Chuck, 

I am familiar with the two ways you mentioned, but I'm still struggling to understand what happens when "Triggered" is selected.  Is this the same as selecting one of the two choices mentioned, or is there something different about this selection?

In the OOB example below, how would you determine what event or insert/update actually triggers the notification?