PDI delay

[Brymo]

I have requested PDI for over a wee now and its still waitlisted

[Dr Atul G- LNG · Accepted solution]

Don't worry—this is quite common at the moment.

Over the past few days, many community members have reported delays when requesting a PDI. In some cases, the waiting period has been 2-3 weeks or even longer, especially for lower ServiceNow versions.

You can try requesting an instance on an earlier release, such as Zurich or an older version, but there may still be a waiting period due to high demand.

For now, patience is the best approach, as PDI availability depends on overall demand and ServiceNow's infrastructure capacity.

[Brymo]

Thank you. I requested using the zurich version but still waiting for over a week

[Dr Atul G- LNG]

The sad part is waiting list is same for all versions so nothing much we can do.

[Tanushree Maiti]

Hi @Brymo 

Due to high demand following a new platform family release, PDI pools for the Australia version are currently experiencing errors or waitlisting. These days lots of similar issue reported.

I will suggest you to Wait  for PDI request to be provisioned if it is already waitlisted.  Do not cancel your request, as you will lose your spot.

Support is not available for PDI .

Note: You can try releasing your current request and requesting an earlier version (e.g., Zurich) , as they may have more availability . But Community members reported that there is also having waitlist issue.