PDI delay

Brymo
Mega Contributor

I have requested PDI for over a wee now and its still waitlisted

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

Don't worry—this is quite common at the moment.

Over the past few days, many community members have reported delays when requesting a PDI. In some cases, the waiting period has been 2-3 weeks or even longer, especially for lower ServiceNow versions.

You can try requesting an instance on an earlier release, such as Zurich or an older version, but there may still be a waiting period due to high demand.

 

For now, patience is the best approach, as PDI availability depends on overall demand and ServiceNow's infrastructure capacity.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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5 REPLIES 5

yashkamde
Mega Sage

Hello @Brymo ,

 

I have recently seen an increased number of community posts regarding PDI waitlists. This suggests the issue may be related to ServiceNow's infrastructure capacity or instance availability on their side. In such cases, users must wait until additional resources become available and an instance is assigned.

 

If my response helped mark as helpful  and accept the solution.