Prevent clickable image in knowledge article

Matt Lodge · ‎03-06-2020

I have an image in a knowledge article that has a hyperlink attached to it. When I click on the image the image opens up and then the link takes me to the new page,

How do I stop the image opening and just the url activating?

Sarup Paul · ‎04-11-2020

Seems like the ask is that when the image has an associated link, then dont show the image viewer, but redirect to the link.

I will pass the feedback to my Product team.

View solution in original post

Alex87 · ‎12-01-2022

Hi, i would like to know the answer. we are facing similar issues.

derekdoctors · ‎10-16-2023

Just wondering if anyone had been able to find a solution to this? Am facing the same issue as Alexander here - the pointer-events: none style doe stop the image from popping up, but also reduces the area of the image that is a hyperlink which is not a great user experience.