Prevent SG-SCCM from Overwriting Normalized Manufacturer Name

[Peter525]

Hello -

I've recently turned on Normalization Data Services to normalize the Company/Manufacturer names in our CIs, but the daily SG-SCCM import is reverting those changes. What's the best way to approach this issue? We're largely a HP shop, so we have a good number of those HP vs. Hewlett-Packard entries in our Computer CIs.

Thanks,
Peter

[Alec Hanson]

Hi @Peter525 ,

That is great thanks. 

So was that using the Service Graph Connector? 

A side question, if a new CI is being created with HP but Hewlett Packard is the normalised company, does the Normalization API pick up the HP or Hewlett Packard?

Cheers

[Peter525]

Yes, with the Service Graph Connector. When a new CI is created via the SCCM import, Manufacturer is normalized to Hewlett-Packard.