How to create a manufacturer/vendor/company?

Russell Abbott
Kilo Sage

I created a new company, and a test company, neither of them show up in the 'Company' field of a Hardware record or 'Manufacturer' field of an asset. Both of those fields have 'CanonicalFilter' set as the reference qualifier which is looking at Data Normalization and I'm assuming that would set 'Normalized' field on the company record to be 'true'?

 

I tested this be creating normalized mappings and re ran the 'Run normalization job daily' scheduled job, with no change. So...

 

How does one create a new company that will be set to 'Normalized = True', or, how do I get that value to flip in the correct way?

 

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2 REPLIES 2

M Talha
Tera Expert

Hi @Russell Abbott 
These are essentials link for to create a manufacturer/vendor/company.Basically, these all are input manually or automated procdure, that based on organization requirments, following link help for you to understand the methods:
Create a new Compnay
https://docs.servicenow.com/bundle/xanadu-platform-administration/page/administer/users-and-groups/t...

Manufacturing knowledge 

https://docs.servicenow.com/bundle/tokyo-manufacturing/page/product/mftg-manufacturing/concept/manuf...


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Russell Abbott
Kilo Sage

The link here is what I used to create the test company. I still can't get the 'normalized' field to flip to 'true' for any company that i created manually. So they can't be used in a manufacturer, vendor, or any other reference field that uses 'CanonicalFilter' as the ref qualifier.