Problem with gs.getUser().getRecord().getDisplayValue() when comparing in array

[adriantan08]

Hi, Guys.

I stumbled upon this interesting observation.

So when I did this:

var t = ["Finance", "Sales"];

var t1 = gs.getUser().getRecord().getDisplayValue('department');

gs.log(t.indexOf(t1));

this will always evaluate to -1. It's very odd because doing a simple == comparison returns true (i.e. t1 == "Finance"). 

Please let me know if there's just something I'm missing - could even be a something I'm missing in basic javascript. 

[Manish Vinayak1]

Typecast the result with String type and see if you get result on using indexof:

var t = ["Finance", "Sales"];

var t1 = String(gs.getUser().getRecord().getDisplayValue('department'));

gs.log(t.indexOf(t1));

Hope this helps!

Cheers,

Manish

[Ankur Bawiskar · Accepted solution]

Hi Adrian,

are you trying to search the department value into that array then do this;

indexOf doesn't work properly on array in servicenow; instead use ArrayUtil ServiceNow class

var t = ["Finance","Sales"];

var t1 = gs.getUser().getRecord().getDisplayValue('department');

var arrUtil = new ArrayUtil();

var val = arrUtil.indexOf(t, t1);

gs.info(val);

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Mark Wood]

Hello @Ankur Bawiskar ,

I have written below to print the logged-in user's manager name. but I am not getting any value it's returning nothing. but for other reference filed like title, and location it's giving me proper data .please guide me.

thank you.

gs.print(gs.getUser().getRecord().getDisplayValue('manager'));

[Ankur Bawiskar]

@Mark Wood 

it worked fine for me in global scope. it won't work in scoped app

screenshot below