Recommended Fields on load

EDCT · ‎09-24-2024

Hi,

I found an on load script to highlight fields which are recommended on a CI.

However the load script did not work and the user is no longer active on this forum.

Can anybody advise an issue in the script, or a way to highlight a recommended field on a CI form view.

Thanks

function onLoad() {

	if(g_form.getTableName().indexOf('cmdb_ci')==0){
		var gr = new GlideRecord('cmdb_recommended_fields');
		gr.addQuery('active','true');
		gr.addQuery('table',g_form.getTableName());
		gr.query(displayResults);
	}

	function displayResults(response){
 
		response.rows.forEach(function(thisRow){

			thisRow.forEach(function(thisColumn){

				if(thisColumn.name=='recommended'){
					var thisField = jQuery('input[id="sys_display.'+g_form.getTableName()+'.'+thisColumn.value+'"]').length ==0 ?   jQuery('input[id="'+g_form.getTableName()+'.'+thisColumn.value+'"]'): jQuery('input[id="sys_display.'+g_form.getTableName()+'.'+thisColumn.value+'"]');
					thisField.css('background','lightyellow');	
				}	
			});
		});
	}
}

CI Class Manager - Recommended Fields - ServiceNow Community

Brad Bowman · ‎09-24-2024

Here is a slightly better way to do the same, at least eliminating the Client Script GlideRecord. This will work in the native UI.

function onLoad() {
	var tableName = g_form.getTableName();
	
    if (tableName.indexOf('cmdb_ci') == 0) {
		var ga = new GlideAjax('CMDBUtils');
		ga.addParam('sysparm_name','checkRecFields');
		ga.addParam('sysparm_tablename',tableName);
		ga.getXML(getResponse);		
	}

	function getResponse(response) {
		var answer = response.responseXML.documentElement.getAttribute("answer");
		var thisColumn = answer.split(',');
		for (i=0; i<thisColumn.length; i++) {
			var thisField = jQuery('input[id="sys_display.'+tableName+'.'+thisColumn[i]+'"]').length ==0 ?   jQuery('input[id="'+tableName+'.'+thisColumn[i]+'"]'): jQuery('input[id="sys_display.'+tableName+'.'+thisColumn[i]+'"]');
			thisField.css('background','lightyellow');
		}
    }
}

The Script Include, with Client callable box checked:

var CMDBUtils = Class.create();
CMDBUtils.prototype = Object.extendsObject(AbstractAjaxProcessor, {

	checkRecFields: function() {
		var answer = 'none';
		var tablename = this.getParameter('sysparm_tablename');
		var gr = new GlideRecord('cmdb_recommended_fields');
		gr.addActiveQuery();
		gr.addQuery('table', tablename);
		gr.query();
		if (gr.next()) {
			answer = gr.recommended;
		}
		return answer;
	},

    type: 'CMDBUtils'
});

View solution in original post

Brad Bowman · ‎11-12-2024

You are welcome!

Connect with me https://www.linkedin.com/in/brad-bowman-321b1567/