Redirecting users to CSM port
						
					
					
				
			
		
	
			
	
	
	
	
	
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a month ago
Hello Everyone,
Which is the best method to redirect the user to the CSM portal? I have updated the script in script include but if the user manually types the home page URL, it should still redirect to CSM.I have written a UI script ,but it is still its not redirecting to the CSM portal. Any suggestions would be appreciated.
Thanks,
Mounika
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a month ago
Hi @MounikaM3014827,
try the approach below and let me know whether that helped:
Solution: Redirecting Users to the CSM Portal Based on Roles in ServiceNow
Good luck!
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
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a month ago
And eventually this: KB0869746
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a month ago
Follow this article to setup
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
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a month ago
Did you get a chance to review this as I believe the information provided should answer your question.
If my response helped to guide you or answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
