Remove Field changes from activity logs

21225a0411
Tera Contributor
In the activity logs, I want to hide field changes for the watchlist. As per my requirement, I have added custom comments in the additional comments, so the field changes are unnecessary since the same information is displayed twice.
This change should apply to all users, not just me.
3 REPLIES 3

ayushraj7012933
Mega Guru

Hi   @21225a0411 ,

This can be handled in a clean and upgrade-safe way 

Since you’re already logging meaningful updates in Additional Comments, the duplicate entry from Field Changes (watch_list) can be suppressed.

Recommended Approach

Exclude the watch_list field from showing in Activity (Field Changes), instead of disabling audit completely.

Steps

  1. Go to:
    System UI → Formatters

  2. Search and open the Activity Formatter used on your table (e.g., Task/Incident/custom table)

  3. In the formatter configuration:

    • Locate the Exclude fields (or similar field list)

    • Add:

      watch_list
  4. Save the record

  5. Clear cache:

     
     

Hi @

 

can you vouch for your post? I tried your approach and it doesn't seem to be relevant.

 

When you are decided to use AI, could you possibly validate your posts before posting? It is just a tool and shall be used responsibly, not to copy paste everything it gives you :((

 

Under the UI Formatters as you suggested, there is no matching record - no formatter with "Activity formatter" name, neither anything similar on Task (eventually Incident) table:

Screenshot 2026-03-26 at 21.16.07.png

And if you check the table fields, there's no "Exclude fields" field at all: 

Screenshot 2026-03-26 at 21.19.37.png

 

Can you tell me what is the purpose of your post? If you wanted to help then sharing non-existing fictions is not helpful to anyone and if you would check this, you would see that it makes no sense. 

 

This is anything but helpful, it only brings chaos and wastes time of the person who is hoping to find their solution here.

 

Can we please share own experience and if using AI then validate the output @ayushraj7012933 what do you say? Sharing unvalidated and wholly AI generated posts is against the code of conduct...

_____
100 % GlideFather experience and 0 % generative AI

GlideFather
Tera Patron

Hi @21225a0411,

 

what you can try is to check the Audit value for watch_list on the particular table.

 

Navigate to the sys_dictionary, filter for the table (e.g. Task) and the Watch list, then add "Audit" column and check the value, it shall be false in order not to audit it:

Screenshot 2026-03-26 at 21.10.18.png

Eventually open sys dictionary record for that table and check the attributes in the related list, it can be enabled there:

Screenshot 2026-03-26 at 21.13.42.png

Not sure if this will help, let me know if not to search for more ideas..

_____
100 % GlideFather experience and 0 % generative AI