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‎02-20-2025 01:03 AM
Hi, how do I remove prices on the service catalog so that they don't show when buying
Solved! Go to Solution.
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‎02-20-2025 01:12 AM
Go to maintain item and search for your catalog Item. Then from the Price section remove the value. Refer snip.
If my response helped, please mark it correct and close the thread so that it benefits future readers.
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‎02-20-2025 01:29 AM - edited ‎02-20-2025 01:30 AM
Hi @joshmorris
If you want to hide a price for single catalog item, simply remove the price. It will not show you in the item.
If you want to hide the price for all catalog items, go to Catalog Administration -> Properties and click on Pricing section and select Never show prices and save it.
Please find attached screenshot for your reference and let me know if it works for you.
Regards,
Sourabh
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‎02-20-2025 01:08 AM
Hi @joshmorris
What do you mean by not buying it? How do you determine a user is buying an item or not.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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‎02-20-2025 01:12 AM
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‎02-21-2025 10:00 AM
Hi @joshmorris Glad that I was able to help you out with your query. Request you to mark my solution as helpful as well.
Regards,
Rohit

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‎02-20-2025 01:22 AM
@joshmorris There is an OOTB field Omit Price in cart. You can check this field to hide the price in the cart.