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‎10-20-2020 07:49 AM
We have a need to customize the element displayed below. We are leveraging field level encryption and people who have been assigned an encryption context are given the ability to encrypt attachments by default. This side effect is not desired and could cause issues with an integration. Ideally we could remove/hide the Upload and Encrypt button but I am having difficulties finding what is creating this dialog box. Has anyone ever modified this before and can point me to where I can make changes?
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‎11-19-2020 06:32 AM
Hi Keith,
I raised this issue on the Hi Portal and got directed to the below KB.
https://hi.service-now.com/kb_view.do?sys_kb_id=279ba511db8cec10fb115583ca961991
Hope this helps.
Thanks
Simon
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‎10-20-2020 07:55 AM
Hi,
it must be an UI page.
please search in left nav -> UI pages
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎10-25-2020 06:16 AM
Hope you are doing good.
Let me know if I have answered your question.
If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.
If not, please let us know if you need some more assistance.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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‎10-29-2020 05:47 PM
Not finding this in UI Pages. Do you know which UI Page it is?
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‎10-29-2020 10:42 PM
will have to explore
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader