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removing the popup form the workspace when we click the button

nunavathv
Tera Contributor

‎09-11-2025 01:56 AM

I need the Discard Change pop-up box removed in order to resolve an issue with manual case assignments via the Edit Button.   To replicate the scenario, select cases from a list, make a change via the edit button, and Update to save the changes.  Then, using the same list, select more cases and choose the edit button - A Discard your changes pop-up box appears and we need this box removed. 

 

Note:  if the user selects to 'Discard Changes' using the pop-up box, it does not do anything but it changes the sorting in the primary Assignment Groups so it is more than just an inconvenience

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janisruduks
Tera Contributor

‎10-08-2025 03:32 AM

Hi, I had exact same issue and I fixed it by using newer OOB list page.
Simply put, we removed workspace list page that had that exact issue and added newer OOB list page.

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