Reporting Question - how to report on variables found in numerous catalog items
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11-16-2023 12:55 PM
I have twos reference variables that I want to report on - these are in multiple catalog items. One is called project number and the other is called approver.
I am trying to get a report that has the following:
- RITM #
- REQ #
- REQ Open Date
- SCTASK #
- Opened By
- Requested For
- Requested for Dept.
- Item
- Short Description
- Qty
- Price
- Project Number
- Approver
I can easily add all the fields except for Project Number and Approver.
Is there an easy way - report source or database view that will give me all this info in one report?
If these were in a variable set would that be any better?
Thank you,
Rachel
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11-17-2023 01:46 AM
Quick win.
Create report on Sc_req_item table.
When you click on configure tab , you will option to choose variable , select and your work done.
or if you want to do some filter on variable
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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11-27-2023 10:37 AM
I have over 50 catalog items that have the variables I need to report on - how can I get a report on these without selecting each catalog item?
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11-28-2023 02:07 AM
This is the only way mate. Atleast once you need to select.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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11-29-2023 02:11 PM
Not even with a database view/report source?