Reporting Question - how to report on variables found in numerous catalog items

rachelconstanti
Mega Sage

I have twos reference variables that I want to report on - these are in multiple catalog items. One is called project number and the other is called approver.

I am trying to get a report that has the following:

 

  • RITM #
  • REQ #
  • REQ Open Date
  • SCTASK #
  • Opened By
  • Requested For
  • Requested for Dept.
  • Item
  • Short Description
  • Qty
  • Price
  • Project Number 
  • Approver 

I can easily add all the fields except for Project Number and Approver.

Is there an easy way - report source or database view that will give me all this info in one report?

If these were in a variable set would that be any better?

 

Thank you,
Rachel

9 REPLIES 9

I think I am in the same spot as you right now. I believe that the problem is that each of your Project Number variables is technically a different variable (different sys_id) that happens to share the same name. I'm trying to do something similar with a Campus field (at a college with 3 campuses) and I want to do a report that groups by the campus. 

I originally thought it would just pull the campus value, but the report is tricky, it actually just won't show the catalog items for the other versions. 

Try using a variable set? you would have to rework all your items, but maybe that gives you a single variable to report on. 

If you do anything else with the individual variables of name "project number", then you might have a new problem there. 

Dr Atul G- LNG
Tera Patron

Hi @Community Alums 

 

Quick win. 

 

Create report on Sc_req_item table.

When you click on configure tab , you will option to choose variable , select and your work done.

AtulyaLNG_0-1700214312736.png

or if you want to do some filter on variable

AtulyaLNG_1-1700214356304.png

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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I have over 50 catalog items that have the variables I need to report on - how can I get a report on these without selecting each catalog item?

This is the only way mate. Atleast once you need to select.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Not even with a database view/report source?