Request for New Lab Instance – ServiceNow Administration Fundamentals (Xanadu)

[DeepawaliP]

I am currently enrolled in the ServiceNow Administration Fundamentals (Xanadu) course. My lab instance has been terminated, and I am unable to request a new one as it shows that I have 0 instances remaining.

I still have course progress pending (currently at 61%) and would like to continue with the hands-on exercises. I Is it possible to reset or provide a new lab instance so I can complete the course.

I would really appreciate your assistance.

[Tanushree Maiti]

Hi @DeepawaliP 

As you have exhausted the limit for getting the lab instance for a course,

Raise a case to Servicenow  learning team in Now learning site/ ServiceNow University.

[SohamTipnis]

Hi @DeepawaliP,

I think, unfortunately, you have exceeded the limit of lab instances; you can raise a case that will help you. There response is very quick so you don't have to wait much longer.

Also, you can refer to the below documents:

https://www.servicenow.com/docs/r/zurich/build-workflows/service-creator/c_ServiceCreator.html

https://learning.servicenow.com/lxp/en/on-demand-training-and-content/request-a-lab-instance?id=kb_a...

https://learning.servicenow.com/lxp/en/on-demand-training-and-content/request-new-lab-instance-insta...

Let me know if this works!!!

If you find my answer useful, please mark it as Helpful and Correct. ‌‌‌‌‌‌‌‌‌😊

Regards,
Soham Tipnis
ServiceNow Developer ||  Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10

[Dr Atul G- LNG]

Hi @DeepawaliP 

In this case, the community may not be able to help much. You will need to log a new Learning Case, and the team will evaluate your case and take the necessary action.

[Aditya_hublikar]

Hello @DeepawaliP , 

Unfortunately you can't able to continue course . You need to log case to servicenow university 🙂.

You can refer this : https://www.servicenow.com/community/servicenow-studio-forum/my-lab-instance-is-terminated-and-i-hav...

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya