Resource plan cost defaulting to $50

[MK-p]

Hi

Although i have created labour rate card but while creating resource plan it is defaulting to 50$.

[Harish Bainsla · Accepted solution]

Hi @MK-p please check below link

https://www.servicenow.com/community/developer-forum/why-is-resource-plan-using-default-labor-rate-o...

if my answer helps you mark helpful and accept solution

[Harish Bainsla · Accepted solution]

Hi @MK-p please check below link

https://www.servicenow.com/community/developer-forum/why-is-resource-plan-using-default-labor-rate-o...

if my answer helps you mark helpful and accept solution

[MK-p]

I have gone through it, but it didnt gave me solution why it is defaulting to 50.

[Runjay Patel]

Hi @MK-p ,

If you are selecting resource type as user in resource plan then it will take default system rate and for other type like group and resource role it will take from respecting rate filed defined in. and if it is zero then it will again take default one.

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.

Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

-------------------------------------------------------------------------

[MK-p]

Thanks @Runjay Patel but can we change it to use defined labor rate card instead of default one.