Restrict non-admins from getting to the backend
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04-03-2025 02:53 PM
Hi all,
I know this has been asked many times before, but I am wondering how I can restrict all non-admin users from getting to the backend.
In our case, we only want people to get to the ESC and the HR Agent Workspace.
If anyone who is not an admin to get bounced to the ESC if they try to hit the backend.
Is that possible?
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04-03-2025 03:32 PM
Hi @CCSF-Syd,
What about ITIL users, how they are aspected to work as fulfiller team.
-Thanks,
AshishKM
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04-03-2025 03:48 PM
We don't have ITIL Users and will not
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04-03-2025 11:31 PM
you can update the OOB script include "SPEntryPage" and function "getFirstPageURL"
How to configure redirection for Service Portal
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader