Right click in mac displays browser options

[srivatsa_tatti]

Hi

In mac when user right clicks the menu shows browser option rather that service now list options. How to fix this?

Snapshot attached.

Thanks

Srivatsa

[Anurag Tripathi]

On MAC, is this happening on all browsers or just safari?

Because i have used SN on MAC using chrome and never faced this issue.

[srivatsa_tatti]

The same behavior for all browsers -> Tested with Chrome, Internet explorer (from safari developer), and safari.

[Anurag Tripathi]

sometimes this happens on windows also if there are any issues on the page, check the console to see if there are any errors on the page.

[Jeff Currier]

I think you want to be careful about where exactly you right click.  I have tested this on Windows and MacOS and you want to make sure your cursor is in the right place to get the ServiceNow menu.  If you are just on the background, you will get the browser menu.

-Jeff