RITM reference \${URL_REF} in task notificaiton

[Hitesh targe]

Hello Experts,

I have a notification which triggers on sc_task. in the notification, i have to include RITM reference url(End user don't have access to task and he has only RITM). when end user clicks on ${URL_Ref}, it should open RITM.

can anyone suggest please.

Thanks in advance.

Best Regards,

Prasad

[Hitesh targe]

Hi All,

Thanks for the quick reply. it works for me. same way I want to include the requested for name in the notification.

any suggestion please.

Thanks,

Prasad

[Midhun1]

Hi,

Try this:

{$request_item.request}

[Tim Deniston]

Use the same dot-walking method. ${request_item.request.requested_for}