RPA - Error connecting attended robot

[AiltonJunior]

When connecting the attended robot, the following message appears. "you cannot connect to global domain". Has anyone ever had this problem?

[Deepak62 · Accepted solution]

Hello AiltonJunior,

The user is not part of a Global domain. Could you please change the user's domain to Global and verify? Additionally, ensure that the user has the "sn_rpa_fdn.rpa_assisted_user" role to access the Attended Bot Process.

Thanks,
Deepak

[Sumanth16]

Hi @AiltonJunior ,

Please refer below thread:

https://www.servicenow.com/community/automation-engine-forum/unable-to-connect-to-unattended-robot/m...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1315563

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

Thanks & Regards,

Sumanth Meda