San Diego Empty list picture
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04-20-2022 05:55 AM
Hi All,
I upgrade a customer's developer instance to new release San Diego patch1-hotfix1.
I notice when I do a new search in the browser and there are no results I show a picture (a big picture)
like this ..
The customer doesn't like it .. Is it a way to remove? Is it possible to configure it with a smaller one?
I try to find something about but I didn't find anything ...
thank you in advanced
Nicola Tomaselli
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User Experience and Design
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06-09-2022 05:26 AM

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06-13-2022 08:54 AM
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11-16-2022 02:26 PM
Did you raise the proposed enhancement request in the idea portal? If yes, can you share the link, please? I would like to 'up vote" it.

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11-18-2022 04:54 AM
Here is the link to the proposed change View Idea Page - Idea Portal (servicenow.com)
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06-28-2024 09:26 AM
Hi @Nicola Tomasell @David Whaley @Gabor Geza KISS
Just an FYI that in Washington there is a new system property called glide.ui.polaris.style.hide_empty_list_image allows you to suppress the graphic that is displayed when no records are found.
ServiceNow release notes with update