'Send for Review' pop-up for Service Maps

Mindy Janzen
Tera Contributor

When requesting a Review of a Service Map, a pop-up form appears with the following fields:

Request Type = Review Request (auto populated),

Assigned to (auto populated with Service/Business owner)

Business Service (auto populated), and

Description.

 

I would like to add the 'Short Description' field to this form but I am unable to find where the form is configured.

 

Can someone point me to where this pop-up page comes from?

5 REPLIES 5

Gyaneshwar_c01
Tera Contributor

Hi ,

 

I also wants to modify the default value of assigned to.

Can someone please help on this.

Gyaneshwar_c01
Tera Contributor

@Ankur Bawiskar Hi Ankur,

Could you please help on this?

George Thomas
Tera Contributor

I would love some guidance on this to. This would be really help our organization drive users to SN. 

George Thomas
Tera Contributor

Hello All, 

 

I have solved this. You can find the action going to All > Email Script. The email script you want to edit is called 'review_service'. 

I found this while fooling around and tested it successfully. I still have an open ticket with SN about this and they don't think it can be done.